Terms of Service

Last Updated: August 20, 2025

1. Introduction

Welcome to Papaya Restaurant. These Terms of Service ("Terms") govern your use of our website, mobile application, and all related services provided by Papaya Restaurant ("we", "us", "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Reservations and Cancellations

Reservations may be made via our website, mobile application, or by phone. We recommend booking at least 24 hours in advance. Cancellations must be made at least 4 hours prior to your reservation. For groups of 8 or more, 24-hour notice is required. Failure to provide timely notice may result in a cancellation fee.

3. Online Ordering

Online orders are subject to availability. Menu items, prices, and availability may change without notice. Payment is processed at the time of ordering. Delivery times are estimates and may vary due to demand or external conditions.

4. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our services, you consent to our data practices as described therein.

5. User Conduct

You agree not to:

  • Engage in unlawful, fraudulent, or abusive activities
  • Impersonate any person or entity
  • Submit false or misleading information
  • Use our services in a manner that could damage or overburden our systems
  • Attempt to gain unauthorized access to any part of our services

6. Intellectual Property

All content on our website and mobile application, including text, graphics, logos, and images, is the property of Papaya Restaurant or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Papaya Restaurant and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use our services. All services are provided "as is" and "as available" without warranties of any kind.

8. Third-Party Services & Developer Disclaimer

Our website and services may be developed, maintained, or hosted by independent third-party developers. The developer(s) of this website, including but not limited to Mehdi Salmanzadeh and Ramtin Frouzani, act solely as technical service providers and are not responsible for the business operations, content, data handling, or legal compliance of Papaya Restaurant. All legal responsibility for the operation, content, and compliance of this website rests exclusively with Papaya Restaurant and its management.

The developer(s) expressly disclaim any and all liability for damages, losses, or claims arising from the use, misuse, or unavailability of this website or its services, including but not limited to data breaches, privacy violations, or regulatory non-compliance. Any disputes, claims, or requests regarding the website, its content, or user data must be directed solely to Papaya Restaurant.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of those changes.

10. Contact Information

For questions or concerns about these Terms, please contact:

Papaya Restaurant

Heinrich Hertz Straße 102

22083 Hamburg

Email: [email protected]

Phone: +49 (176) 86116824

Developer Disclaimer: The developer(s) of this website provide technical services only and are not responsible for the business, legal, or data practices of Papaya Restaurant. All legal responsibility and liability rest solely with Papaya Restaurant.